Shipping & Delivery Policy
Ocean Rig Gear
At Ocean Rig Gear, we aim to deliver your products safely and efficiently.
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Methods
We partner with trusted courier and logistics providers to deliver products across South Africa.
Large items may require special freight or pallet transport.
3. Delivery Timeframes
Estimated delivery times:
Major cities: 2–5 business days
Regional areas: 3–7 business days
Remote areas: May take longer depending on courier availability
Delivery times are estimates and may vary due to logistics or external factors.
4. Delivery Charges
Shipping costs are calculated at checkout based on:
Delivery location
Product size and weight
Freight requirements
Large industrial items may require a custom shipping quotation.
5. Delivery Responsibility
Customers must ensure:
Delivery details are correct
Someone is available to receive the goods
Ocean Rig Gear is not responsible for delays caused by incorrect delivery information.
6. Delivery Inspection
Customers should inspect goods upon delivery. If any item arrives damaged:
Report it within 48 hours
Provide photos and order details
This allows us to assist with replacement or claims.