FREQUENTLY ASKED QUESTIONS
What products does Ocean Rig Gear sell?
We supply marine, boating, kayaking and offshore equipment, including marine electronics, fish finders, trolling motors, rigging equipment, anchoring products, marine power solutions and accessories.
How can I place an order?
Select your product, add it to your cart and complete checkout using the available payment options. You will receive an order confirmation after your order has been placed.
Do you deliver across South Africa?
Delivery availability, costs and estimated delivery times are shown during checkout where applicable. Large or oversized products may require specialised freight arrangements.
How long does delivery take?
Delivery times depend on the product, stock availability and destination. The estimated delivery timeframe will be provided during checkout or communicated before dispatch.
Can I return a product?
Yes, qualifying products may be returned in accordance with our Returns & Refunds Policy and applicable South African consumer law, including the CPA and ECTA.
What if my product arrives damaged or faulty?
Contact us as soon as possible with your order number and details of the issue. Defective or damaged products will be handled in accordance with our Returns & Refunds Policy and applicable South African consumer law.
Can you help me choose the correct marine equipment?
Yes. Contact us before ordering if you need assistance with product specifications or compatibility for your boat, kayak or marine setup.
How can I contact Ocean Rig Gear?
Call: 073 219 8657 or email: info@oceanriggear.co.za. Our operating hours are Monday–Friday, 8am–5pm and Saturday, 9am–12pm. We are closed Sundays and public holidays.